How to Choose the Right Roofing Contractor
- Katie Boston
- Oct 27
- 3 min read
Your roof is one of the most important investments you’ll make for your home, and selecting the right roofing contractor is critical to ensuring the job is done right. With so many options available, it can be challenging to know which contractor to trust. At Heritage Roofing & Exteriors, we’ve seen firsthand the difference a skilled and professional contractor can make.
Here’s a comprehensive guide to help homeowners choose the right roofing contractor, including key factors to consider and potential red flags to watch out for.
What to Look for in a Roofing Contractor
1. Proper Licensing and Insurance
A reputable roofing contractor should be fully licensed and insured. Licensing ensures they meet local requirements and standards, while insurance protects you from liability if an accident occurs on your property.
What to Check:
Ask for proof of licensing and insurance.
Verify that their insurance includes both liability and worker’s compensation coverage.
2. Experience and Expertise
Experience matters in roofing. A seasoned contractor will have the skills and knowledge to handle a wide range of roofing issues, ensuring your roof is installed or repaired correctly.
What to Check:
How long has the contractor been in business?
Do they specialize in the type of roofing material you’re considering (e.g., asphalt, metal, solar shingles)?
3. Local Presence
Choose a contractor with a strong local presence. They’ll be more familiar with the area’s climate and building codes, and they’ll be available for follow-ups or warranty work if needed.
What to Check:
Do they have a local office?
Are they established in your community, or are they storm chasers who follow severe weather events?
4. Strong Reputation
A contractor’s reputation speaks volumes about their quality of work and customer service.
What to Check:
Online reviews and ratings on platforms like Google, Yelp, and the Better Business Bureau (BBB).
References from previous customers.
Any awards or certifications that demonstrate excellence.
5. Written Estimates and Contracts
A trustworthy contractor provides clear, written estimates and detailed contracts outlining the scope of work, timeline, materials, and costs. This transparency protects you from unexpected expenses or misunderstandings.
What to Check:
Is the estimate itemized and easy to understand?
Does the contract include start and completion dates?
Are warranties on materials and workmanship clearly stated?
6. High-Quality Materials
The quality of your roof depends on the materials used. A good contractor will offer premium products and explain the benefits of each option.
What to Check:
Are they offering well-known, trusted brands?
Do they explain the materials’ warranties and lifespan?
Do they offer upgrades, like TAMKO Titan Class 3 Impact Resistant Shingles (which we provide as a complimentary upgrade)?
7. Communication and Professionalism
The best contractors value clear, consistent communication. They’re professional, respectful, and responsive throughout the process.
What to Check:
Are they prompt in returning calls and emails?
Do they listen to your concerns and answer your questions thoroughly?
Are they respectful of your time and property during inspections or consultations?
Potential Red Flags to Watch Out For
No Licensing or Insurance: Avoid contractors who can’t provide proof of these essentials.
Unsolicited Offers: Be cautious of contractors who show up uninvited after a storm and pressure you into signing a contract.
High-Pressure Tactics: Reputable contractors won’t rush you into making decisions.
Unusually Low Bids: If a quote seems too good to be true, it probably is. Low bids may indicate subpar materials or hidden costs.
Lack of References or Reviews: A lack of online presence or customer feedback can be a red flag.
Why Choose Heritage Roofing & Exteriors?
At Heritage Roofing & Exteriors, we meet and exceed all the criteria for a trusted roofing contractor:
Licensed and Insured: We’re fully licensed in Kansas and Oklahoma and carry comprehensive insurance to protect our customers.
Experienced and Reliable: With over a decade of experience, we specialize in roofing, gutters, siding, and storm damage restoration.
Local and Established: As a Veteran-owned, family-operated business, we’re proud to serve South Central Kansas and Northern Oklahoma.
Reputation for Excellence: We’re A+ rated by the BBB and have built our reputation on integrity, professionalism, and customer satisfaction.
Comments